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Author: thecodefactory

Bootstrapping for Success event – Thursday January 15, 2009

Bootstrapping for Success event – Thursday January 15, 2009 Bootstrapping for success was one of the first series of events that ran at TheCodeFactory. The event series was a collaboration between TheCodeFactory and The Ottawa Network. Tim Upton of Titus labs spoke are our first “bootstrapping for success” series of events. Introducing “Throwback Thursday” I have been combing through the blog archives and reviewing The Road Well Traveled posts prior to 2012 … Good times, great lessons learned and lots of fond memories! Long story short … we switched our blog content management system in 2017. However, in the process of switching all the published posts written before 2012 were lost (not republished). So instead of losing all that great content I have decided to republish it on a regular basis starting today. It is really interesting to see what you were writing (and thinking) more than a decade ago and see how the posts have stood the test of time. The format for Throwback Thursday will be; lesson learned then and now (kind of a retrospective) followed by the original post. Bootstrapping for success – Five lessons learned Make getting customers a priority – One of the two original lessons learned from the post was “make getting customers a priority”. Getting customers is great practice that has stood the test of time. Your number one source of sustainable...

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Why is commercial real estate changing?

Why is commercial real estate changing? Commercial real estate is changing because most tenants don’t want and can’t commit to a long-term lease. Tenant demand is changing because the level of uncertainty in our world continues to increase and flexibility has a very real value. While long-term lease won’t entirely disappear, their share of commercial real estate transactions will significantly decrease for the foreseeable future. Introduction of Co-working Around 2005 the world of work started to change in a noticeable way because co-working had emerged as a new workplace option. The seeds of the gig economy were being sown...

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How to Build a Great Startup Culture

How to Build a Great Startup Culture Listening to the “Masters of Scale” podcast featuring Reed Hastings of Netflix got me thinking, how do you build a great startup culture? Reed Hastings refers to the “Netflix Culture Deck” on SlideShare and of course I had to check it out. As the founder of a small business who has worked hard to grow our team, I can sincerely appreciate the leadership skills required to grow a team to the scale of Netflix. What follows are a few lessons learned from a founder’s perspective and suggestions on how to build a...

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Content is King

Content is King How the digital age shifted the control from the content owners to the content consumers In a recent team meeting we were discussing content, and how quality content is often the key to winning the internet. Bill Gates claimed it himself in 1996 with this essay here: content is king. Here at TheCodeFactory we find the digital transformation so fascinating. It has changed so many industries so fast, and it will continue to change everything. One industry that was hit quick with change was media. Broadcasters, publishers, and news outlets had full control of content pre-internet, and...

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Delayed Gratification and Success

Delayed Gratification and Success Patience seems to be a trait that is quickly disappearing from society, and is anyone actually surprised? With technology changing so quickly, and everything always at our fingertips, how could we not expect everything instantly? This instant mentality doesn’t quite work with most things in life – or should I rephrase – anything worth having. We’ve started training our minds that we can have anything and everything that we want now. So what sort of implications does this instant mentality cause in all different aspects of life? The Marshmallow Test There was an interesting study...

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Can Money Buy Happiness?

Can money buy happiness? The really short answer is money matters to people up to a point. If you don’t have enough money it is extremely difficult to find happiness. Every person/family needs enough income to meet their basic needs of safety, shelter, food and health. However, once you get to a certain level of income you reach a law of diminishing returns and more money doesn’t make you any happier. The Legatum Prosperity Institute publishes their prosperity index on an annual basis. I recall reading their research findings the “principles of prosperity” where two of the five principles...

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5 Ways to Improve Customer Service Skills

5 Simple Thing that can Improve Customer Service Skills Recently we wrote a blog post (The Do’s and Don’ts of Customer Service), because we feel that helping customers should be the number one priority of any business. Here are 5 simple things that can improve customer service that we think are the most important (spoiler alert: they’re easy to implement!): 1. Embrace a “how can I help?” attitude. This one gets easier with practice, but if you can teach yourself to always be in your customers’ shoes, thinking about what would best help them at any given moment, you...

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