Category: Customer

5 Simple Thing that can Improve Customer Service Skills Recently we wrote a blog post (The...

The Do’s and Don’ts of Customer Service A recent bad customer service experience inspired me to...

Do or Do Not… I don’t know about you, but I did not expect a company to turn unsubscribing...

Full disclosure: I love Telus. After having some significantly less than stellar customer service...

This story is a great example of how something that seems inconsequential to one person (or...

On our way to a concert the other night, my sister and I stopped at Montana’s in Kanata for...

I don’t know about you, but I’ve always been of the opinion that is it not very difficult to...

We are excited to announce a brand new update to our virtual office service! Drumroll please…...

One of our goals for 2014 here at TheCodeFactory was to make our boardrooms more accessible and...